Privacy Policy
This policy explains how aichatlab.pro collects, uses, stores, shares, and protects personal data for users in Japan.
1. Data we collect
We may collect contact details, account information, billing data, device and log data, cookie and analytics data, support messages, and AI interaction content you submit through forms, chat, or service features.
2. Purposes of use
We use data to provide and operate the service, manage accounts, process payments, answer inquiries, improve security, prevent misuse, analyze performance, send service notices, and, where permitted or consented, send marketing communications.
3. Cookies and tracking
We use cookies and similar technologies for site operation, analytics, and, if enabled, advertising measurement. Before non-essential advertising or similar tracking is activated, users should be given clear information on purposes, recipient categories, and opt-out methods. Tracking linked to personal data may also be subject to privacy and telecom disclosure duties.
4. Sharing and international transfer
We may share data with payment processors, hosting providers, analytics vendors, customer support tools, and other processors acting on our instructions. Where required, we obtain consent for third-party provision or certain overseas transfers and provide legally required information.
5. Retention and security
We retain personal data only as long as reasonably necessary for the stated purposes, legal compliance, dispute handling, and security. We apply organizational and technical safeguards designed to reduce unauthorized access, loss, alteration, and leakage.
6. Your rights
Subject to applicable law, you may request notice of purpose of use, access, correction, suspension of use, or other handling requests. We will respond in accordance with applicable requirements and may need to verify your identity.
7. Marketing communications
For promotional email relating to mail-order sales terms, prior consent is generally required unless a statutory exception applies. You can opt out of marketing messages at any time.
8. Legal references
This policy is prepared with reference to Act on the Protection of Personal Information（Act No. 57 of 2003）, Article 21 of the Act on the Protection of Personal Information, Article 27 of the Act on the Protection of Personal Information, Article 28 of the Act on the Protection of Personal Information, Article 32 of the Act on the Protection of Personal Information, Personal Information Protection Commission, Act on Specified Commercial Transactions（Act No. 57 of 1976）, Article 12-3 of the Act on Specified Commercial Transactions, Telecommunications Business Act, external transmission discipline.
9. Contact
aichatlab.pro, Godo Kaisha
Shibuya Scramble Square, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan
Email: [email protected]
Phone: +81 314 395 4827
Managing Director: Maria Weber
Company registration number: 0110-03-874261
VAT / tax registration number: T4137685291640